About the role

Select Goods is seeking an experienced Golf Team Leader to join our dynamic Sport & Recreation Management team. This is a full-time position based in Ortigas, Pasig City, Metro Manila. As Golf Team Leader, you will oversee the day-to-day operations of our golf facilities and teams, ensuring exceptional service delivery, staff performance, and member satisfaction. This role is strategically important to our organisation as it directly impacts the quality of our golf operations and the overall experience of our members and guests.

Key responsibilities

1. Supervise and manage golf team members, including golf instructors, groundskeeping staff, and customer service personnel
2. Ensure all golf facilities, courses, and equipment are maintained to the highest standards of safety and quality
3. Develop and implement training programmes for golf staff to enhance their skills and customer service capabilities
4. Monitor and evaluate team performance, providing constructive feedback and coaching to drive continuous improvement
5. Manage member relations and handle complaints or concerns with professionalism and resolution-focused approach
6. Oversee scheduling, rostering, and resource allocation to optimise team efficiency and service delivery
7. Ensure compliance with health, safety, and environmental regulations within the golf facility
8. Contribute to the achievement of operational budgets and financial targets
9. Liaise with management on strategic initiatives and provide regular reporting on team performance metrics
10. Organise and coordinate golf events, tournaments, and membership activities

What we’re looking for

1. Proven experience in a leadership or supervisory role within golf operations, sports management, or similar recreational facilities
2. Strong knowledge of golf operations, course management, and golf industry best practices
3. Excellent people management skills with the ability to motivate, develop, and retain team members
4. Demonstrated experience in training and coaching staff to achieve performance targets
5. Strong organisational and time management abilities with the capacity to manage multiple priorities
6. Excellent communication and interpersonal skills, particularly in member engagement and relationship management
7. Problem-solving capabilities with a focus on delivering practical solutions
8. Knowledge of health and safety regulations relevant to sports and recreational facilities
9. Proficiency in using relevant computer systems and software for scheduling, reporting, and administration
10. Relevant qualifications or certifications in sports management, golf operations, or team leadership are desirable
11. Experience in budget management and financial planning is advantageous

What we offer

Select Goods is committed to providing a supportive and engaging work environment where our employees can thrive. We offer competitive remuneration, opportunities for professional development and career advancement within the sport and recreation sector. Our team benefits include access to our golf facilities, health and wellness initiatives, and a collaborative workplace culture that values contribution and innovation. We recognise the importance of work-life balance and are flexible in accommodating the needs of our team members.

About us

Select Goods is a leading organisation in the Sport & Recreation industry, dedicated to delivering exceptional facilities and experiences for our members and guests. We pride ourselves on our commitment to operational excellence, customer satisfaction, and creating a vibrant community around our golf and recreational facilities. Our mission is to provide world-class golf experiences whilst maintaining a culture of professionalism, integrity, and continuous improvement. We are an employer of choice, fostering a workplace where talented individuals can grow, contribute meaningfully, and build rewarding careers.

Apply now

If you are an experienced leader with a passion for golf operations and team management, we would love to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documentation to join the Select Goods team.