59club Asia, the leading provider of customer experience benchmarking and improvement solutions for the golf, leisure, retail, and hospitality industries in Asia, gathered like-minded individuals, teams, and venues from around the region to celebrate excellence at the 2025 59club Asia Service Excellence Awards.

These prestigious accolades are awarded based solely on scores from their ongoing impartial mystery shopping audits, evaluating the Guest, Member, and prospective Member experience according to 59club objective benchmarking criteria.

The glittering awards ceremony hosted at The Banyan Tree Phuket saw flag nominations for 2025 distributed along with individual and departmental awards in multiple categories including management, service, F&B, Agronomy, Caddy Experience, Golf Operations, and others.

Chris Geraghty, Managing Partner | General Manager of 59club Asia commented,

“It is an honour and a privilege to have the opportunity to celebrate the individuals, teams, and venues throughout Asia that consistently push the envelope and strive to exceed their Member and Guest expectations. The nominees and recipients of awards are amongst the best service providers in the world and we’re very fortunate to, along with our event partners, have the opportunity to recognize their exceptional performance.”

Chris Geraghty, Managing Partner | General Manager of 59club Asia

The full list of winners and awardees from the 2025 59club Asia Service Excellence Awards are featured below:

Gold Flag Resorts & Members’ Clubs 2025

• Aquella Golf & Country Club, Phang Nga, Thailand.
• The Clearwater Bay Golf & Country Club, Clearwater Bay, Hong Kong
• Vattanac Golf Resort, Phnom Penh, Cambodia

Silver Flag Resorts & Members’ Clubs 2025

• Bangkok Golf Club, Bangkok, Thailand
• Laguna Golf Phuket, Phuket, Thailand
• Laguna Lang Co, Hue, Vietnam
• Riverdale Golf Club, Bangkok, Thailand
• Thana City Golf & Country Club, Bangkok, Thailand

Greenkeeper of the Year 2024 presented by Golf Industry Asia.

• Brad Revill – Nikanti Golf Club, Bangkok, Thailand

(Mike Orloff and Sean Plunkett from Golf Industry Asia presenting.)

Retail Manager of the Year 2024 presented by The PGA                                                                                                                              

• Ms. Minh Anh – Laguna Lang Co, Hue, Vietnam

Food & Beverage Manager of the Year 2024 presented by Laguna Phuket

• Ms. Peggy Cheung – The Clearwater Bay Golf & Country Club, Clearwater Bay, Hong Kong

Ultimate Caddy Experience of the Year 2024 presented by Pacesetter Technology

• Nikanti Golf Club, Bangkok, Thailand

Golf Operations Team of the Year 2024 presented by Turtleson

• Nikanti Golf Club, Bangkok, Thailand

Golf Manager of the Year 2024 Global Talent Solutions

• James Durkin – Vattanac Golf Resort, Phnom Penh, Cambodia

(Golf Manager of the Year 2024 presented by Sean Plunkett from Global Talent Solutions)

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About 59club Asia

59club Asia is the leading Customer Service Analysis and Training provider in Asia. With a wealth of ground-breaking Customer Satisfaction Surveys, Mystery Shopper Audits, Financial Comparison Tools and Employee Training Programs: 59club Asia provides performance management solutions and global data to the Hotel, Golf, Leisure, Spa, Food & Beverage, and Event industries, supporting clients efforts to elevate Sales Performance, and Customer Experiences across respective client properties.

For more information or to collaborate with 59club Asia, please contact:

Chris Geraghty, Managing Partner: chrisg@59club.com