BANGKOK - The finest venues, teams, and individuals from across the region’s golf and hospitality sectors gathered in Bangkok for the highly anticipated 59club Asia Service Excellence Awards. The prestigious event celebrated top-tier hospitality standards, honoring properties that consistently push the boundaries of guest and member satisfaction.
As Asia’s leading customer experience benchmarking organization, 59club Asia determines its winners through a rigorous, objective process. Unlike subjective voting systems, these honors are strictly #Earned. Accolades are based entirely on data from impartial mystery shopping audits that measure everything from direct guest interactions to overall facility operations.
(L-R) Tom Lynch - 59club Global, Shizatul Othman -KLGCC, Chris Geraghty - 59club Asia
Among the evening's major highlights was the recognition of the exceptional team at Kuala Lumpur Golf & Country Club (KLGCC). KLGCC walked away with the My59 Service Excellence Award, a testament to the team's relentless dedication to using member and guest feedback to shape their daily operations, evolve club policies, and drive ultimate visitor satisfaction.
Meanwhile, Cambodia’s Vattanac Golf Resort enjoyed a historic sweep on the international stage, taking home top individual leadership honors across multiple core operational departments. The resort's management team was widely praised for blending world-class service with the signature warmth of Cambodian hospitality.
(L-R) Mike Orloff - Golf Industry Asia, James Durkin, Chris Geraghty - 59club Asia
Brad Cheng - Superintendent Vattanac GC
"It is an honor to recognize the individuals, teams, and venues throughout Asia which consistently strive to exceed expectations," said representatives from 59club Asia. "The recipients of these awards are genuinely among the best service providers in the global hospitality industry."
By establishing strict performance metrics across the golf, leisure, retail, and hospitality sectors, the 59club Asia Awards continue to elevate regional operational standards—proving that true hospitality excellence is measurable, impactful, and deeply valued.
